Privacy Statement
Your privacy is important to us. SPS Connect is committed to protecting the confidentiality of your personal health information. We are governed by PIPEDA, the Privacy Information Protection and Electronic Documents Act as set forth by the government of Canada, and Personal Health Information Protection Act (“PHIPA) as enacted by the Government of Ontario. It's our policy at SPS not to collect, use or share personal health information without the patient's consent to, unless permitted by law. Personal health information includes and is not limited to the name, address, OHIP #, date of birth and any other information regarding a patient's health including and not limited to medical history, medical condition, and any care the patient receives.
This Privacy Statement outlines how personal information about you is collected, used, disclosed, and otherwise processed by SPS Connect with respect to your use and interaction with SPS Connect via this website as well as through other online activities involving SPS Connect products and services (“Services”). This Privacy Statement also applies to the personal data we collect offline, such as when you call us or interact with SPS Connect by phone, email, or other means of contact.
Personal data is information about an identifiable individual, it does not generally include business names and business contact information used in a commercial context.
You may use our website without disclosing your personal data. You are not required to provide personal information in order to access our website, except as it may be necessary to provide you a product or service by your request.
By using this website or other Services, thereby voluntarily submitting your personal information to us, you are consenting to the practices in this Privacy Statement and any applicable terms of use. If you are submitting the personal data of other others, such as patients, you are responsible for obtaining their consent to the disclosure of their information to SPS Connect, as may be required by law.
Generally, we only collect personal data when you provide it to us, through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests about products or services being ordered and similar situations in which you have chosen to provide the information to us. If you do not want your personal information collected, do not provide it to us.
Examples of personal data we collect, and use are:
The data we collect will be used for the purpose of supplying you with the requested products or services or for other purposes for which you have given your consent, except where otherwise provided by law. As health care professionals, the information we collect is primarily to continue and improve our client relationship with you. Other purposes for collecting said information may include:
The data we collect will also be used to improve the content of our website and may be used to contact you via e-mail or by phone, to provide you with healthrelated information that we believe to be of interest to you, process and store the information provided so that we are able to better understand your needs and how we can improve our products and services.
SPS Connect may share and disclose personal and technical data in the following circumstances:
Service Providers: Like many businesses, SPS Connect uses third party service provides to assist in administering and providing the website and our Services. Providers assist SPS Connect in data storage, website hosting, marketing, etc. Your personal data will not be passed by our service providers for use by third parties in any form whatsoever unless we have obtained your consent or are legally required to do so.
Legal Requests and Obligations: SPS Connect may disclose personal data when required by law, such as to respond to court orders, subpoenas, or other legal processes by authorities with jurisdiction. SPS Connect may disclose data to meet its legal obligations.
Business Transfer: SPS Connect may transfer or assign your personal data as a result of, or in connection of a merger, consolidation, change in control, transfer of assets, bankruptcy, reorganization, liquidation or other business transaction that may occur.
The database and its contents remain with data processors or servers acting on our behalf and responsible to us.
We only retain personal data for as long as is necessary for us to satisfy requirements of the governing bodies to whom which we report.
SPS Connect uses technical and organizational security precautions to protect your data from manipulation, loss, destruction or unauthorized access, use, disclosure, or alteration. Third parties that process personal data on our behalf are contractually obligated to safeguard data and only use the data provided to them for the purposes outlined in this Privacy Statement.
Our security procedures are continuously revised based on new technological developments.
Our website may be linked from another website or have links to other websites. This Privacy Statement only relates to our collection and use of your data on this website, and we are not responsible for the privacy policies and practices of other third-party websites, including from any provided links. If you would like information on any other party’s privacy policy, you should contact that party directly.
Update your information: If you have an account with SPS Connect, you can update or make changes to your personal data by logging into your profile.
Turn off notifications: If you have an account with SPS Connect, you can update or make changes to your personal data by logging into your profile or by contacting your individual services provider directly.
If you wish to deactivate you account with SPS connect you can do so by the following steps. Unlink any family/dependents then unlinking the account from the pharmacy. After these steps an option will then be available to “Delete” the account. Once the account is deleted all the information will be removed from the SPS connect app. If you want to register again you will need to go through the enrollment process again.
SPS Connect may change certain parts to this Privacy Statement from time to time, so be sure to check this Privacy Statement regularly. Any changes to this Privacy Statement will be communicated promptly on this page. Please contact the website administrator with any problems, questions, or suggestions that you may have. The constant development of the internet requires occasional adjustments to our privacy statement; therefore, we retain the right to make changes when necessary.